Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the personal portfolio website of Mashrukh Araf ("we", "us", or "our"), accessible at www.mashrukharaf.me.

By accessing or using this Website, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. These Terms apply to all visitors, users, and others who access or use the Website.

This Website serves as the personal portfolio of Mashrukh Araf, Founder & CEO of UPNEZ — a digital marketing and business growth agency helping SMEs in Bangladesh through digital transformation and creative solutions.

The Website showcases work, experience, and facilitates business inquiries. Services offered through UPNEZ include:

Detailed service terms, deliverables, timelines, and pricing are agreed upon separately through individual service agreements or proposals.

All content on this Website — including but not limited to text, graphics, logos, images, case studies, portfolio work, and code — is the intellectual property of Mashrukh Araf or licensed to us, and is protected by applicable copyright and intellectual property laws.

Unauthorized use of any content may result in legal action. To request permission, contact us at contact@mashrukharaf.me.

You agree not to use this Website for any unlawful or prohibited purpose. Specifically, you must not:

• Use the Website in any way that violates applicable local, national, or international laws or regulations
• Attempt to gain unauthorized access to any part of the Website or its related systems
• Transmit any unsolicited or unauthorized advertising or promotional material (spam)
• Use any automated tools, bots, or scrapers to extract data from the Website
• Reproduce, duplicate, copy, or resell any part of the Website without express written permission
• Engage in conduct that restricts or inhibits anyone's use or enjoyment of the Website
• Introduce viruses, trojans, worms, or other harmful or malicious material
• Impersonate Mashrukh Araf, UPNEZ, or any other person or entity

When you submit a message through our contact form, you agree that:

• The information you provide is accurate and truthful
• You are submitting the form for legitimate business or inquiry purposes
• We may respond to your inquiry via email or phone using the details you provide
• We are not obligated to respond to every inquiry received
• Submitting a form does not constitute a binding service agreement

All formal service engagements require a separate written agreement or signed proposal before work commences.

This Website may contain links to third-party websites including social media platforms such as Facebook, LinkedIn, Instagram, Twitter, and Pinterest. These links are provided for convenience only.

• We have no control over the content, privacy policies, or practices of third-party websites
• We do not endorse or accept responsibility for any third-party website or service
• Visiting third-party links is entirely at your own risk
• We encourage you to review the terms and privacy policies of any site you visit

This Website and all its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose
• That the Website will be uninterrupted, timely, secure, or error-free
• That the results obtained from using the Website will be accurate or reliable
• That any errors or defects in the Website will be corrected

We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice.

To the fullest extent permitted by applicable law, Mashrukh Araf and UPNEZ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the Website
• Any errors or omissions in the Website's content
• Unauthorized access to or alteration of your data
• Any conduct or content of any third party on the Website
• Any decisions made based on information provided on the Website

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Bangladesh. By using this Website, you consent to the personal jurisdiction of such courts.

You agree to indemnify, defend, and hold harmless Mashrukh Araf, UPNEZ, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of or access to the Website
• Your violation of any of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any content you submit through the Website's contact form

We reserve the right to modify these Terms at any time at our sole discretion. When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of the Website after any modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically. If you do not agree to the revised Terms, please stop using the Website.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed — and the remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mashrukh Araf regarding your use of the Website and supersede all prior agreements and understandings.