Privacy Policy

Welcome to the personal portfolio website of Mashrukh Araf ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.mashrukharaf.me (the "Website").

Mashrukh Araf is the Founder and CEO of UPNEZ, a digital marketing and business growth agency dedicated to helping small and medium enterprises (SMEs) in Bangladesh grow through digital transformation, strategic consulting, and creative solutions.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Website.

2.1 Information You Provide Directly

When you use our contact form, we may collect the following:

• First Name and Last Name
• Email Address
• Phone Number (if provided)
• Your message or inquiry content

2.2 Information Collected Automatically

When you visit our Website, the following may be collected automatically:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website or source
• Date and time of your visit

2.3 Information from Third-Party Services

Our Website may include links to or integrations with third-party platforms such as Facebook, Twitter, Instagram, Pinterest, and LinkedIn. If you interact with these platforms through our Website, those platforms may collect information about you in accordance with their own privacy policies.

• To respond to your messages, inquiries, or service requests submitted through the contact form
• To communicate with you about our services including digital marketing, web design, social media marketing, business consultation, ad campaigns, content creation, logo & brand kit design, and social media creatives offered through UPNEZ
• To improve and optimize our Website's performance and user experience
• To analyze website traffic and usage patterns using analytics tools
• To protect the security and integrity of our Website
• To comply with applicable laws and legal obligations
• To send you updates or newsletters, only if you have explicitly opted in

Our Website uses cookies and similar technologies to enhance your browsing experience. We use three types:

You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality. Continued use of the Website constitutes consent to our cookie use.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted third-party partners (hosting, email delivery, analytics) who are contractually obligated to protect your data
• Legal Compliance: When required by law or in response to valid requests from public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets — you will be notified of any such change
• Protection of Rights: To defend rights, property, or safety of us or our users

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are typically retained for 24 months or until the business relationship concludes — whichever is sooner.

After this period, your personal data will be securely deleted or anonymized.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

No method of internet transmission is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. In the event of a data breach that poses risk to your rights, we will notify you and relevant authorities in accordance with applicable law.

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, email contact@mashrukharaf.me. We will respond within 30 days.

Our Website contains links to third-party websites and social media platforms including Facebook, Twitter, Instagram, Pinterest, and LinkedIn. These links are provided for your convenience only.

We have no control over the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. Inclusion of a link does not imply our endorsement or responsibility for the linked website.

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at contact@mashrukharaf.me.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

We reserve the right to update or modify this Privacy Policy at any time and at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.