Legal Information

This Website is owned and operated by Mashrukh Araf, Founder & CEO of UPNEZ — a digital marketing and business growth agency based in Bangladesh, dedicated to helping SMEs grow through digital transformation, strategic consulting, and creative solutions.

The following legal documents govern your use of this Website and any services obtained through it. Please review each document carefully:

The following services are offered by Mashrukh Araf through UPNEZ. All service engagements are subject to a separate written agreement or signed proposal outlining scope, deliverables, timelines, and pricing.

All prices, deliverables, and timelines are confirmed in writing before any work begins. Browsing or inquiring through this Website does not constitute a binding service contract.

All content on this Website — including text, graphics, logos, images, portfolio work, case studies, and code — is the intellectual property of Mashrukh Araf or used under license, and is protected under applicable copyright and intellectual property laws.

Unauthorized use of any content may result in legal action. To request permission, contact contact@mashrukharaf.me.

This Website and all its content are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of any content on the Website
• Uninterrupted, timely, or error-free operation of the Website
• Results or outcomes from using information found on the Website
• The security of data transmitted through the Website

This Website and all legal matters arising from its use are governed by and construed in accordance with the laws of the People's Republic of Bangladesh, without regard to conflict of law principles.

Any disputes arising from the use of this Website or its content shall be subject to the exclusive jurisdiction of the courts of Bangladesh. By using this Website, you consent to such jurisdiction.

In the event of any dispute, claim, or controversy arising out of or relating to your use of this Website or any services provided by UPNEZ, the following process applies:

• Step 1 — Direct Contact: Contact us at contact@mashrukharaf.me to resolve the matter informally within 30 days
• Step 2 — Mediation: If informal resolution fails, both parties agree to attempt resolution through a mutually agreed mediator
• Step 3 — Legal Action: If mediation is unsuccessful, disputes shall be resolved through the courts of Bangladesh

We are committed to making this Website accessible and usable for all visitors. However, we reserve the right to:

• Modify, suspend, or discontinue any part of the Website at any time without prior notice
• Restrict access to certain sections or all of the Website at our sole discretion
• Update content, services, or legal documents at any time
• Block access from users who violate these legal terms

We are not liable for any loss or inconvenience caused by temporary unavailability of the Website.

We reserve the right to update or modify this Legal Information page at any time. All changes will be reflected by updating the "Last Updated" date at the top of this page.

Continued use of the Website after any modifications constitutes your acceptance of the updated legal terms. We recommend reviewing this page periodically to stay informed of any changes.